Store Policy

Shipping

We process and ship orders within 3-5 business days. Shipping times may vary based on your location and chosen shipping method. You will receive a confirmation email with tracking information once your order has been shipped.

 

Returns

We want you to be satisfied with your purchase. If you are not fully happy with your order, you may return it within 30 days of receipt for a refund or exchange. Returned items must be in their original condition. Please note that customers are responsible for return shipping costs.

 

Refunds

Once we receive your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used at checkout. Please allow additional time for your bank or credit card provider to process the refund.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receipt so we can assist you with a replacement or a refund.

 

Customer Support

If you have any questions or concerns about your order, please reach out to us through our contact page. We are committed to providing excellent customer service and ensuring you have a positive shopping experience with The 2 AM Code.

 

Contact Information

For any questions regarding our store policies, you can contact us via email or through our contact form on the website. We are here to help and make your shopping experience as smooth as possible.